10 Ways to Improve Ecommerce Customer Experience

fizfyservices

1. Use high-quality content on your website

If you want to give your customer a goodeCommerce experience than making sure that you are using high-quality contentwhich will attract them and will make them stay at your website. You can createhigh-quality content by using good grammar and correcting spelling mistakes ifthere are any. You can make your content appealing by using good vocabulary.Good and resourceful content will give your customers the best eCommerceexperience.

2. Use HD pictures

If you want to improve your customer’seCommerce experience then you have to make sure that you are providing themwith good pictures. While shopping online pictures is one of the ways whichwill make them believe that your product is good and worth investing. Give themHD pictures so that they can have a deeper grasp of your product and this willimprove their online shopping experience.

3. Use social proof tools

If you wish to improve your customer’seCommerce experience then use Social Proof Tools. These are the new-agetools used for Social Poof Marketing. You can use socialproof tools to show the recent sales notifications which are a small popup andit is proved that other people have trust on your website and they are buyingyour products. By seeing that other people are buying it will attract morepeople and will increase your sales.

There are a lot of social proof tools butthe best is Fizfy Social Proof Notification tool. It isthe most popular social Proof tool. It allows you to use 40+powerful widgets which you can use for convert your visitorsinto customers. You can go and check it out here at https://fizfy.com/.

4. Highlight contact us details

If you wish to improve their onlineshopping experience then you must show your contact us details. This will givethem faith that you are trustworthy and won’t fool them. People seek for thingsthat will give them confidence that your website isn’t fake and by showingcontact us details you are earning their confidence and giving them a goodexperience.

5. Highlight the benefits of the product

While people are buying they abandon yourwebsite because of their bad experience which happens because they aren’t ableto find the benefits they will get from your product. If you want to improvetheir experience then you better give them benefits that they will get fromyour product.

6. Give them free shipping

If you want to improve your customer’seCommerce experience then charge zero cost for shipping. People abandon yourwebsite and have bad online shopping experience because sellers charge hugeshipping charges from them. Give them free shipping and they will have the besteCommerce experience.

7. Make your initial steps easy

Want to improve your customer’s eCommerceexperience then make sure that your initial steps are easy. Your customer willlove shopping online as long as he is able to purchase your product easily.Make sure that your steps are simple and straightforward. Difficult one canmake it hard for them and this will make them go away.

8. Add live chat option

There are lot of doubts and problems thatyour customer face while buying things online so to solve all the issues and toimprove their online shopping experience add a live chat option to your websiteso that they can contact you anytime they want to clear their doubts.

9.  Offer them discounts

If you want to improve your customer’sexperience then make sure that you give discounts. You can make their shoppinga pleasant one by offering them discounts. This will make them happy and theywill leave your website only after completing their purchase.

10. Give them money-back guarantee option

If you wish to improve your customer’sexperience then give them a money-back guarantee option. This will make themhappy and they will trust you.

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1/ Speed - all pages to full load under 3 seconds max. (Aiming for less than 2 seconds over time)

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3/ then other things ….

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