On April 6, 2020, Queen Letizia of Spain attended a video conference at Zarzuela Palace with SOS Children's Villages’ (Aldeas Intantiles) President Pedro Puig Pérez. Queen Letizia received information about activities of the organization. Afterwards, King Felipe VI and Queen Letizia of Spain attended a video conference with the president of Projecte Home Balears, Tomeu Catala. (Projecte Home Balears is an NGO that works to help people with addiction problems.)
On April 20, 2020, Queen Letizia of Spain held a video conference at Zarzuela Palace in Madrid with the representatives of Down Association Spain. Afterwards, Queen Letizia and King Felipe attended a videoconference in the context of the coronavirus outbreak #COVID19 at Zarzuela Palace in Madrid.